The US State Department provides the following information to guide US Citizens that may become victims of crime while traveling overseas.
The Bureau of Consular Affairs, Overseas Citizens Services is committed to assisting American citizens who become victims of crime while traveling, working, or residing abroad. Government officials, known as consuls or consular officers, at embassies and consulates in nearly 250 cities throughout the world are responsible for assisting U.S. citizens who may be traveling, working, or residing abroad. In addition, in approximately 50 cities where a significant number of Americans reside or visit and there is no U.S. embassy or consulate, consular agents provide emergency assistance to U.S. citizens. Consuls, consular agents, and local employees work with their counterparts in the Bureau of Consular Affairs Overseas Citizens Services Office in Washington, D.C. to provide emergency and non-emergency services to Americans abroad.
How to Contact the Consulate
Consular duty personnel are available for emergency assistance 24 hours a day, 7 days a week, at embassies, consulates, and consular agencies overseas and in Washington, D.C. To contact the Office of Overseas Citizens Services in the U.S. call 1-888-407-4747 (during business hours) or 202-647-5225 (after hours). Contact information for U.S. embassies, consulates, and consular agencies overseas is on this Internet site.
If You Are the Victim of a Crime Overseas
Contact the nearest U.S. embassy, consulate, or consular agency for assistance.
Contact local police to report the incident and obtain immediate help with safety concerns. Request a copy of the police report.
Consular Assistance to American Crime Victims
Consular personnel can provide assistance to crime victims. When a U.S. citizen becomes the victim of a crime overseas, he or she may suffer physical, emotional, or financial injuries. Additionally, the emotional impact of the crime may be intensified because the victim is in unfamiliar surroundings. The victim may not be near sources of comfort and support, fluent in the local language, or knowledgeable about local laws and customs.
Consuls, consular agents, and local employees at overseas posts are familiar with local government agencies and resources in the country where they work. They can help American crime victims with issues such as:
- Replacing a stolen passport;
- Contacting family, friends, or employers;
- Obtaining appropriate medical care;
- Addressing emergency needs that arise as a result of the crime;
- Obtaining general information about the local criminal justice process and information about your case;
- Obtaining information about local resources to assist victims, including foreign crime victim compensation programs;
- Obtaining information about crime victim assistance and compensation programs in the U.S.; and
- Obtaining a list of local attorneys who speak English.
- Consular officials cannot, however, investigate crimes, provide legal advice or represent you in court, serve as official interpreters or translators, or pay legal, medical, or other fees for you.
- Individual Reactions to Crime Victimization
Remember, basic precautions are important. You should avoid presenting yourself as a potential victim. But it all begins with planning before starting your trip.
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